Privacy Policy for Chaskify

Effective Date: February 20, 2026

1. Introduction

Welcome to Chaskify. We operate a Market Network that connects buyers, sellers, and logistics providers ("Chaskis"). Your privacy is paramount to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications.

2. Information We Collect

We collect information that you provide directly to us when you create an account, set up a store, or make a transaction:

• Personal Data: Name, email address, phone number, and shipping address.

• Business Data: For sellers, we collect business names, tax IDs, and shop configurations.

• Payment Information: Payments are processed through third-party gateways (e.g., PayPal, PayPhone). We do not store your full credit card details on our servers.

• Location Data: To facilitate deliveries, we collect real-time location data from our "Chaskis" and delivery addresses from buyers.

• Usage Data: Information on how you interact with our smart algorithm, including product views and search queries.

3. How We Use Your Information

We use the collected data to:

• Facilitate the Market Network connections between users.

• Power our Smart Recommendation Algorithm to promote relevant products.

• Process transactions and manage logistics through Chaskis or third-party carriers (DHL, Servientrega).

• Provide the POS (Point of Sale) Module functionality for business owners.

• Resolve conflicts and provide 24/7 customer support.

4. Data Sharing and Disclosure

We share your information only in the following scenarios:

• Between Users: We share necessary details (e.g., name, address) between buyers, sellers, and Chaskis to complete orders.

• Service Providers: We share data with third-party vendors who perform services for us, such as payment processing and data analysis.

• Legal Requirements: If required by law or to protect the rights and safety of Chaskify and its users.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: The right to request copies of your personal data.

• Correction: The right to request that we correct inaccurate information.

• Deletion: The right to request that we erase your personal data under certain conditions.

• Opt-out: The right to opt-out of marketing communications.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze our traffic. You can manage your cookie settings through your browser at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: Email: support@chaskify.com